Today when I got home from work Motto told me the story of his day. He went to the bank in the afternoon to sign up for internet banking and the teller was apparently very rude to him. More like passive aggressive, really. She told him he could fill out the form at home and mail it (instead of taking up space in her bank). He called the bank to complain and said it happened before with that lady.
Then tonight when he got home there was a business card from the manager and two packs of tissues in our mail slot. I think he came here to bow and apologize.
I should say Motto isn't a complainer at all. In fact, whenever I try to complain about someone he dismisses it and says "that's not what they meant." So I was surprised to hear this story.